Everything Your Pet Needs, All in One Place
Why Pet Parents Choose MyBuddy
Practical, everyday products chosen for usefulness and ease of use, backed by simple support whenever you need it.
Practical everyday care
Grooming, feeding, and playtime essentials picked to make everyday pet care simpler.
Chosen for usefulness
Every product is added because it's genuinely useful and easy to use at home.
Support you can reach
Questions or order issues? Reach our team any time at contact@mybuddyshop.com.
Frequently asked questions
Where do you ship?
MyBuddy currently ships to the United States, Canada, United Kingdom, Australia, and New Zealand.
How long does shipping take?
Orders are usually processed within 1-3 business days, with delivery estimated at 3-8 business days after shipment.
How can I track my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What if there's a problem with my order?
Contact us at contact@mybuddyshop.com with your order number and a description of the issue. If your item arrived damaged, defective, or incorrect, we'll review your request and let you know the next steps.
Can I return or get a refund?
Yes. You have 30 days after receiving your item to request a return, as long as it's unused and in its original packaging. Contact contact@mybuddyshop.com first to start a return - please see our Refund Policy for full details.